How To Return Shaw Equipment?
To return Shaw’s equipment, there are some rules and regulations to follow. Firstly, there is a list of Internet and Television equipment, which the company itself provides, that can be returned. If your equipment is present in the list, you’re good to go. Next, a return label is printed, for which you need to follow certain steps. Read on to dive into further details!
Shaw Equipment That Can be Returned
As mentioned above, Shaw Communications Inc. has provided a list of equipment which can be returned if the customer wishes to. Otherwise, if your equipment is not a part of this list, you will have to recycle it.
Return Label
Once you have checked if the equipment you have is a part of the list provided above, you then have to print a return label. This process follows the steps below;
Step 1:
Contact the company before generating a label to return your product since the company needs to be informed beforehand. You can do so by clicking on this link: https://www.shaw.ca/contact-us. You can either chat with them online, via iMessage or WhatsApp. You would also have to take care of their hours of working to get your message delivered on time.
Step 2:
On their website, Shaw has provided a list of regions where the customer who wishes to return the equipment may be located. All you have to do is click on your location, and enter your Canada Post Return ID number, which varies, depending upon your location. Below you can find the regions with their respective ID numbers;
British Columbia (Vancouver Island) – PR648179British Columbia (Mainland) – PR630846Calgary – PR652988Alberta and Saskatchewan – PR636290Manitoba and Ontario – PR639703
Step 3:
Once you have selected your region and entered your ID number, you will then have to fill in and verify your contact information including your Name, Email address and Shaw Account Number. Next, click on ‘Get Label’.
Step 4:
Pack up your equipment. Print the Shipping Label which can be found on the link you will receive at your email address and tape it on your package. You can then drop it at any Post Outlet or mailbox.
Now, you wait for the company to contact you further. Until then, you will have to keep a hold of your tracking number!
Recycling
In case your equipment can not be returned, you will need to recycle it. Shaw has partnered with EPRA- Electronic Products Recycling Association- in this regard. EPRA aims to recycle electronics in a way that prioritizes the protection of the environment along with the health and safety of workers. You can drop off your equipment free of cost at a drop-off location authorized by EPRA. Shaw strongly suggests its customers follow their recycling guidelines. For more information, visit https://epra.ca/who-we-are/responsible-recycling.
Can Shaw services be suspended temporarily?
If you are going away from home for a certain period, instead of cancelling your Shaw equipment services, you can temporarily suspend them for 30 days. However, you will still have to reconnect with the company within 180 days of suspension, as your account automatically resumes on the final day.
Can I move my Shaw services?
Shaw provides complete assistance to move your Shaw equipment and service if you are shifting to a new home. On their website, they have provided a moving checklist to cover all the essentials. Get in touch with them to plan your move, organize your installation and optimize your services.
Conclusion-
Summing it up, Shaw takes care of the needs of its customers, happily extending assistance to ensure that nobody gets stuck during the return process. The company provides all necessary details required in this regard.
All you have to do is check if your item is returnable via the list provided above, follow the steps to get a printing label, send the package and voila! You’re done.
1) What If I do not have a printer to print the Shipping Label?
No worries. You can show the QR code found in the same link you received via email at any Post Outlet and they can return the package for you.
- What should I do if my TV box doesn’t respond to the remote?
Turn on the digital box by pressing the power button. If you see programming, check that
you have batteries installed in your remote,your remote is set to the input for the TV,There is no physical hindrance in the way of the remote’s signal.
