How to make a return?
Once logged in to the account, go to “Your Orders. ”Choose the item you want to return or replace, then choose a reason for the return.
For orders that are fulfilled by sellers, you need to contact the seller to initiate the return.
Navigate to “Your orders” and select the item you wish to return. Click on the option “contact seller”. You will be directed to the seller’s managing assistant. ”Select the applicable options to start a conversation. Finally, go to “Your Orders” to initiate the return.
Gift cards, once obtained, can be redeemed or cancelled subject to some restrictions.
Return Guidelines
Return Pick Up: For a successful return pick-up, the product must be returned in its original status with the MRP tag attached, warranty card, receipts, etc.
Self-ship:
What’s returnable?
- Can we return a product after we have opened it?
Answer: Yes, you can return a product after it’s opened, but you need to have your receipts in hand.
- Can I change a product from the global store?
