How To Scale 1 1 Engagement With Facebook Messenger Chatbots
That’s why we are excited to announce that Sprout Social’s Bot Builder now supports the ability to set up, operate and manage chatbots within Facebook Messenger. Research shows that chatbots on Facebook Messenger can increase employee productivity by 3.5x. The potential impact for Sprout customers is immense, since the number of social messages needing a response from a brand increased by 18% from 2015 to 2016. Sprout’s Bot Builder, included in Sprout’s Advanced plan, gives brands a scalable and affordable way to respond to more customers over Facebook Messenger....